DEFINING OUR COURSE

Your company at full sail

‘If you want to go fast, go alone. If you want to go far, form a team’

In this one-day workshop , attendees, through a practical and inspiring approach, will analyze the innovations in their sector and will redefine their personal direction and that of the company, aligning them towards a progressive improvement of the customer experience.

METHODOLOGY

  • Experiential training.
  • Practical approach of 50% of the content.
  • Based on promoting the speech of the attendees.
  • Inspired by the principles of coaching .
  • Definition from within the new framework.
  • Linked with browsing activities.

OBJECTIVES

  • Analyze the innovations of our sector.
  • Rethink our relationship with customers.
  • Create a new frame of reference.
  • Increase team involvement.
  • Promote inspiration to improve performance.
  • Improve the customer experience.

CONTENTS

  • What is new in our sector?
  • Defining our corporate identity.
  • Navigate towards a common course.
  • Redefinition of the customer’s vision.
  • reverse thinking.
  • Our new navigation chart.

The activity includes :

  • Qualified trainer.
  • Material for the activities.
  • Training room.
  • Audiovisual media.

Topics covered :

  • Leadership.
  • Teambuilding .
  • Customer experience.
  • Net promoter score.

How is this training framed with the sailing activity?

In this program, based on the engineering of experience, we will generate a common reference framework that will empower the participants to pursue the common goal: to win the regatta on the water and maximize the customer experience in the day to day of our job.

CUSTOMERS WHO HAVE SAILED WITH US

BOOK YOUR ‘TEAM SAILING’ EXPERIENCE


    * Women will have a 50% discount

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    OTHER ‘TEAM SAILING’ ACTIVITIES


    REGATTA EXPERIENCE


    RACE TO CIES


    DISCOVERING BAIONA


    SKIPPER COACH


    DEFINING OUR COURSE


    TIME MANAGEMENT